CANCELLATIONS

Cancellation Policy

Consumers have a fourteen-day right of cancellation.

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of cancellation, you must inform us (oeá J. u. A. Bader GbR, Seeufer 10, 17209 Fincken, Germany, hello@oea-shop.de, Phone: 0049 39922829729) by means of a clear statement (e.g., a letter sent by post or email) about your decision to cancel this contract. You may use the attached model cancellation form, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of Cancellation

If you cancel this contract, we will reimburse you all payments received from you, including the delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notice of your cancellation of this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Cancellation Form

(If you wish to cancel the contract, please fill out this form and return it.)

  • To A. & J. Bader GbR, Seeufer 10, 53111 Fincken, Germany, hello@oea-shop.de

  • I/we () hereby give notice that I/we () cancel my/our () contract of sale of the following goods ()/for the provision of the following service (*)

  • Ordered on ()/received on ()

  • Name of consumer(s)

  • Address of consumer(s)

  • Signature of consumer(s) (only if this form is notified on paper)

  • Date

(*) Delete as appropriate.